1️⃣ Returns Eligibility
We accept returns only if:
The product is damaged, defective, or incorrectly delivered
The issue is reported within 48 hours of delivery
Product is unused, unwritten, and in original condition
❌ Returns are NOT accepted for:
Change of mind
Personal preference (design, color, paper feel)
Minor printing variations (handcrafted/art-based designs may vary slightly)
2️⃣ How to Request a Return
To initiate a return:
Email us at memora041025@gmail.com
Share:
Order ID
Clear images/video of the issue
Brief explanation
Requests without proof may be rejected.
3️⃣ Refund Process
Once approved, refunds are processed within 5–7 business days
Refunds are issued to:
Original payment method (for prepaid orders)
Bank transfer (if required)
⚠️ Delivery charges are non-refundable, unless the error is from our side.
4️⃣ Replacement Policy
If the product is damaged or incorrect, we may offer:
A replacement, or
A refund, at our discretion
Replacement delivery timelines depend on location and stock availability
5️⃣ Cancellations
Orders can be cancelled before dispatch only
Once shipped, cancellation is not possible
6️⃣ COD Orders (If Applicable)
COD orders that are refused at delivery are not eligible for refund
Repeated COD abuse may result in account restriction
7️⃣ Contact
For any support:
📩 memora041025@gmail.com…
⏱ Response time: 24–48 hours (business days)
